SAM Leisure’s patented concept, designed to cut service calls.
How many times has an engineer been called to a table after the site reports:
- ‘the balls haven’t come out’
- ‘its not vending’
- ‘I put the money in and got nothing’
How many times have exhaustive tests failed to recreate any fault?
The most common cause of this is players inserting money before the last potted ball(s) of the last game have arrived in the tray, depending on table size and model, this can take more than 10 seconds.
The table will not then deliver a full set and the subsequent player complaint to staff will result in:
- an argument
- a refund
- a service call (cost estimated recently by a national operator @ £37.50 a call)
- the table being put out of use
- lost revenue (in busy sites often between £200 and £400 a week.)
- some sites give out spare balls, causing more problems for successive games
- any or all of the above
All pool tables can suffer from this problem. That’s why SAM came up with this solution.
AccuVend eliminates the ball left in tray problem by allowing further
vend(s) within a 2 minute period. This is long enough to deliver a full set of balls but not long enough for multiple games. During AccuVend, the play button will flash. This should be properly explained to site management to ensure staff and players understand the feature.
All new battery operated SAM pool tables have AccuVend fitted as standard. Retrofitting of the technology is also now possible on our older tables.